10x5
IT Support
We're here for you when you need us the most. Support hours are billed on a PAYG basis using a reduced hourly rate.
Guaranteed
Response Times
We guarantee your response times per priority so you don't have to guess when we'll attend to your queries.
Guaranteed
Site Documentation
We use a secure site documentation platform to keep track of all your IT information. This information is shared with you.
Service Management & Centralized Billing
We'll take over the management and (where possible) the billing of all your IT Services.
We're also
extremely upfront.
Any additional work (as outlined below) is charged at a reduced service rate which is exclusively available for our Managed Service clients.
Consulting & Strategy
Consulting sessions are typically not included and may be subject to separate billing (at a reduced rate).
Projects
All Project work is billed separately (at a reduced rate). We offer both fixed price as well as time & material. (e.g. hardware installs, server builds, software deployments).
Full Service overview.
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Virus & Mail Protection
ensures all user devices and mailboxes are protected by enterprise grade security by Sophos and centrally managed by us.
10x5 IT Support
Guaranteed Response Time
Quotes & Procurement
Service Management & Centralized Billing
Guaranteed Site Documentation
Virus Protection
Ransomware Protection
COMPANY & LEGAL
SERVICES
MANAGED IT PLANS
